Companies Validate Use of On-Demand and SaaS Solutions
BOSTON, MA – March 6, 2007 – On-demand technology platforms are playing an
increasingly important role in enabling electronic communication and process
collaboration. Companies seeking to improve their collaboration capabilities should take a
strong look at on-demand solutions, also known as “Software as a Service.” This is
according to a new report titled “B2B Collaboration: How On-demand Platforms
Accelerate Value and Impact TCO” by Aberdeen, a Harte-Hanks Company (NYSE:HHS).
"Best-in-class companies are more than 2x as likely to be using on-demand supply chain
applications”, says Beth Enslow, Senior Vice President of Enterprise Research, Supply
Chain, at Aberdeen Group. “Best-in-class companies are also 88% more likely to estimate
ROI before initiating projects and 130% more likely to measure ROI after project
completion.”
Download a complimentary copy of this report
courtesy of RedTail Solutions
In order to help enterprises assess the ROI, Aberdeen has published a value framework that
can help companies validate if on-demand solutions are right for their B2B collaboration
needs. The framework covers the major categories of both hard and soft costs and benefits
of the alternative solution approaches, namely on-demand platforms, on-premise packaged
applications, or in-house development.
The four framework dimensions are:
- Total cost of ownership: Includes software costs, hardware expenses, maintenance
costs, help desk costs, and trading partner on-boarding costs.
- Business value gained: Includes reduction of operating costs, inventory costs, and
logistics costs; increase in revenue; and increase in key supply chain performance
metrics.
- Speed: Includes initial implementation time, time to on-board trading partners, and
time to change business processes.
- Project risk: Includes risks of project failure, software disuse, data security, and
system uptime.
About Aberdeen Group, a Harte-Hanks Company
Aberdeen is a leading provider of fact-based research and market intelligence that delivers
demonstrable results. Having benchmarked more than 30,000 companies in the past two
years, Aberdeen is uniquely positioned to educate users to action: driving market
awareness, creating demand, enabling sales, and delivering meaningful return-oninvestment
analysis. As the trusted advisor to the global technology markets, corporations
turn to AberdeenTM for insights that drive decisions.
As a Harte-Hanks Company, Aberdeen plays a key role of putting content in context for the
global direct and targeted marketing company. Aberdeen's analytical and independent
view of the "customer optimization" process of Harte-Hanks (Information – Opportunity –
Insight – Engagement – Interaction) extends the client value and accentuates the strategic
role Harte-Hanks brings to the market. For additional information, visit Aberdeen http://www.aberdeen.com or call (617) 723-7890, or to learn more about Harte-Hanks, call
(800) 456-9748 or go to http://www.harte-hanks.com.
All companies and products listed herein are trademarks or registered trademarks of their respective holders.
About RedTail Solutions, Inc.
RedTail Solutions, Inc. is a privately held company, located in Westborough, MA. It enables suppliers to compete at the highest level in today’s supply chain by providing a Software-as-a-Service (SaaS) platform for b2b collaboration. This advanced platform provides a suite of hosted services via the internet that can integrate seamlessly with middle-market systems like Microsoft Great Plains® to enterprise back office systems such as SAP®.
Through this hosted and integrated platform, suppliers can connect and trade through a single solution with their key customers as well as third-party logistics providers in warehousing and transportation. There are more than 500,000 suppliers that participate in the global supply chain today that can gain immediate benefits by using RedTail’s fully integrated and automated electronic collaboration through a single interface, helping them to eliminate transaction errors, reduce penalties for non-compliance and ultimately to streamline business processes. For more information, visit www.redtailsolutions.com.
For more information, visit www.redtailsolutions.com.
CONTACT:
George Cohen
George Cohen Communications
(617) 325-0011
george@gccpr.com
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